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Modeling Business Process with BPMN 2.0 using Bizagi

Our BPM Training program provides both comprehensive and focused training for Process Analysts, Process Owners, BPM Program Managers, Business Analysts, and others.

Duration: Classroom - 2 Days | Virtual - 4 Days
Why Take This Course:

To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding process and describes tried and true process management concepts and techniques. It explains the foundation of using and developing metrics. The most common process modeling standards are taught, assuring you the maximum applicability to your environment. Last, it provides valuable facilitation tips and techniques to help ensure that your modeling sessions stay focused, and are viewed as successful by all involved.

Presented in a methodology-neutral way, participants can easily apply the knowledge and skills to any environment, and use the techniques immediately upon leaving class. Class, team, and individual exercises provide practice based on information gained from a detailed case study.

Learn How To:
  • Describe the purpose and benefits of Business Process Modelling.
  • Describe at a high level the Business Process Management (BPM) framework and match where the process models from this course are used in each.
  • Discuss the essential business process modelling components, steps and ingredients that are necessary for success.
  • Discover appropriate elements of processes that need to be documented.
  • Understand the different views business processes can depict, including “as-is” and “to-be” process maps.
  • Use process maps to discover, document, and communicate about processes.
  • Describe the importance of setting process boundaries and how that can make your modelling more productive.
  • Develop a variety of clear and consistent process models, understanding when to use each. These include:
    • Scope diagram
    • SIPOC: Input/Process/Output chart
    • Process map using ISO standard symbols
    • Swim lane diagram
    • Process map using BPMN standard notation and Activity diagrams using UML standard symbols
    • Hierarchy (function-process) model
    • Value Chain process model
  • Learn BPMN 2.0 notations to model the process
  • Use Bizagi tool to model the processes
  • Create primary and alternate paths in models, and use a technique to help focus on each when appropriate for maximum productivity.
  • Develop models used to check for completeness and consistency of balanced data and process.
 Contents:

Business Process Modeling Concepts

  • Benefits of Process Modelling
  • How process models are used
  • Supporting Business Objectives
  • Process terminology
  • Types of Process Models

Eliciting the Process Requirements

  • Discussion
  • Exercise
  • Staying focused during process mapping
  • Preparation for modelling/elicitation sessions
  • Roles and responsibilities of key stakeholders
  • Importance of process scope and techniques to prevent process scope creep
  • Pre- and post-conditions
  • The Scope Diagram
  • The Supplier/Input/Process/Output/ Customer (SIPOC) Chart
  • Introduction to case study and workshop
  • Using Variations Lists to help frame processes
  • Workshop

BPMN notation

  • Purpose of BPMN notation
  • BPMN symbols and their uses
    • BPMN Activities
      • Sub process
      • Call process
      • Transaction
    • 6 Activity Markers
    • Ad-hoc Process
    • 7 Task Types
    • Types of Events and how to use them
    • Types of Gateways and how to use them
    • Handling Data
    • Instantiation
    • Collaboration
    • Choreography

Process Mapping

  • Definition of a process map
  • Swim lanes; a different view of a process map
  • Process mapping notation
  • Developing scenarios
  • Primary and alternate paths
  • Three-part workshop
  • Workshop: model process with Bizagi

Refining Process Maps

  • Definition of a process map
  • Frequently found mapping problems and how to correct them
  • Inputs and outputs: to show or not to show
  • Supporting process details in text
  • Workshop
  • Workshop: Refine process with Bizagi

Data in Process Requirements

  • Elicit detailed needs
    • Process requirements
    • Information requirements
    • User Interface requirements
    • Solution requirements
  • Concurrent business modelling for complete requirements
  • Balancing data and process
  • State transition model
  • Interaction model
  • Workshop
  • Workshop: Capturing data in process with Bizagi

Automation and Enterprise Process Modeling

  • Balancing Data and Process
  • Short exercise
  • Using BP Models to help find and document business rules
  • Short exercise
  • Managing Business Processes and Automation
  • Identifying and organizing processes
  • Hierarchy function/process model
  • Value Chain models
  • Workshop
  • Workshop: Refine model process with Bizagi

 Business Process Design

  • A Case for Design
  • Process Design Principles
    • Power to the People
    • Static versus Dynamic Design
    • Designing Out Ambiguity
    • Lean Techniques Applied
    • One Page Procedures
    • Prototyping
  • Three Objectives of Process Design: Optimize Time, Optimize Quality, and Optimize Process Output Value
  • Time optimization Techniques
  • Exercise
  • Quality Optimization Techniques
  • Exercise
  • Value Optimization Techniques
  • Exercise
  • Common Design Flaws
  • Business Rules
  • Workshop with Bizagi

Transformation Processes

  • Case Study Discussion
  • Transformation Philosophies
  • Exercise
  • Identify and Address Obstacles
  • Organizational Change Management Curve
  • Motivation – What makes people tick? 
  • Change Tools and Methods
  • Results from BPI as Inputs to Projects and Requirements
  • Importance and Components of a Control Plan 
  • Consulting Tips: Best Ways to Recommend Change
  • Adapting presentation to audience
  • Use of an A3
  • Workshop with Bizagi
Format: To help assimilate the tools and techniques learned, there is a mixture of individual and group exercises throughout the course. A lively role play and case study help reinforce concepts learned. Be prepared for a high level of participation. Each participant receives a comprehensive student guide complete with examples and workshop solutions. Participants should download and install Bizagi Modeler on their laptop rior to attending the class.
Who Should Attend: Process analysts, business analysts, project managers, business process owners, general business staff, and anyone who needs the skills to understand, model, and manage business processes.
Prerequisites: Some basic understanding or exposure to process concepts. The Watermark Learning course Getting Started in Business Process Management satisfies this prerequisite.
Knowledge Area:

BABOK®

PMBOK®

Elicitation
Enterprise Analysis
Requirements Analysis 
Solution Assessment and Validation

Project Scope Management
Project Human Resource Management

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