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Influencing Without Authority

This Influencing Without Authority course is loaded with tips, tools, and techniques to help you learn how to use your untapped potential to effectively influence others.

Duration: Classroom - 2 Days | Virtual - 4 Days
Why Take This Course: How do we establish enough influence over key stakeholders to get our work done when we have no “real” authority over them?  We know what needs to be done and we know how to do it, yet we can’t get our boss, our colleagues, and yes, even the people who report to us, to do “the right thing.”  Some days it feels like we’re just banging our head against the wall.  The result a whopping headache!
Learn How To:

The course will help you practically learn on the following areas:

  • Define “influence,” “persuasion”, “power” and “authority”
  • Define the types of power used to influence others
  • Discuss and use various influencing models
  • Explain Watermark Learning’s influencing formula
  • Define trust
  • Discuss why building trust is critical to influencing others
  • List ways to build and destroy trust
  • Discuss the importance of preparation in being able to influence others
  • List the advantages and disadvantages of using various influencing techniques
  • Use various stakeholder analysis tools to influence stakeholders
  • Define courage and discuss the importance of courage in influencing others
  • List ways to improve communication with difficult stakeholders to better influence them
Contents:

Influence and Authority

  • Define Influence, Persuasion, Power, and Authority
  • Barriers to Effective Influence
  • Forms of Power
  • Key Influencers
  • Influence Models
  • Argyris’ Ladder of Influence
  • Influence Models
    • AFT
    • SOAR
    • Types of Currency
  • Discussion: The Role of Social Media
  • Who can Empower Another Person?
  • Watermark Learning’s Influencing Formula
  • Introduction to Case Study

Building Trust

  • Discussion: What is Trust?
  • Influencer as Trusted Advisor
  • Trust Defined
  • Types of Trust
  • Covey’s Four Cores of Credibility
  • Trust Building Blocks
  • How to Build Trust on a Virtual Team
  • Trust Busters
  • Restoring Trust and Healing
  • Case Study Workshop

Importance of Preparation

  • Advantages and Disadvantages Of Various Influencing Techniques
    • Networking
    • Building Coalitions
    • The Huddle
    • Planting Seeds
    • Consultation/Advising
  • Preparing to Influence Stakeholders
  • Analyzing Stakeholders
    • Stakeholder Influence Matrix
    • Communication Style Analysis Model
    • Stakeholder Influence Grid
    • Power/Influence Grid
    • Decision-making
  • Influencing Stakeholders To Buy Into The Project
  • Workshops and Exercises

Courage

  • Barriers to Courage
  • How Being Prepared Gives Us Courage
  • Having the Courage to Influence Others
  • Having the Courage To Handle Difficult Stakeholders

Final Workshop 

Format: To help assimilate the tools and techniques learned, there is a mixture of individual and group exercises throughout the course. A lively role play and case study help reinforce concepts learned. Students need to be prepared for a high level of participation. Each participant receives a comprehensive student guide complete with examples and workshop solutions.
Who Should Attend: This workshop is designed to quickly provide essential influencing skills for business analysts, project managers, sponsors, business clients, and anyone who has to influence others. 
Prerequisites: No technical experience is necessary, but experience working on projects is necessary.
Knowledge Area:

BABOK®

PMBOK®

Underlying Competencies

Project Human Resource Management
Project Communication Management
Project Stakeholder Management 

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